Frequently Asked Questions
I didn’t receive an auction invoice in my email?
Certain providers particularly YAHOO send a great deal of legitimate emails to your spam folder. Learn how to WHITELIST our domain (copakeauction.com) here: https://clean.email/blog/email-security/how-to-whitelist-an-email
What are the Shipping Options?
Copake Auction does NOT offer any in-house shipping, however our local UPS store makes regular pickups after auctions. We will be happy to assist you with making arrangements for larger items and a list of recommended shipping companies is available at the following link: Click here for Shipping Options
What are your terms of consignment?
Call Mike or Seth for our competitive commission rates.
(518) 329-1142. Click here for Terms
How do I get to the Copake Auction, Inc.?
Click Here for Directions >>
How do I register to bid?
Call us to register (518) 329-1142
Or register from our online catalogue absentee bidding system.
What are my payment options?
Master Card, Visa, Discover, Cash & Travelers Checks.
First time buyers must establish credit prior to paying with a check.
Outstanding Invoice?
Click Here to Submit your credit card payment information securely
How will I know if my absentee bids were successful?
If you are successful we will contact you by phone the Monday after a Saturday auction. You will NOT be notified if your bid was unsuccessful.
How can I find out auction results?
Post sale results are listed on our website the week after an auction.
Where can I stay or eat in the area?
Click here for local links & info >>
What are your hours?
Mon-Fri, 8:00am – 4:00pm (Out to Lunch 12-1pm) * We suggest you always call ahead 518-329-1142 before coming to pickup/drop-off to make sure a staff member will be here outside of end of auction pickup times.
Are you there on weekends?
No, only when there is an auction and/or Sunday morning pick up (9-10AM) after Saturday Auctions.
How long do I have to pick up my items after an auction?
Purchased items will be stored at a Copake Auction facility free of charge for (30) days after the auction. On the 31st day the items will be moved to an offsite storage facility to which they will incur Storage Fees.
Can I ship a consignment to you?
Contact us first so we can discuss your item and which auction date will be best. If you are local you can bring the item to the auction hall. (Please call first! 518-329-1142) We recommend emailing photos whenever possible, send to: info@copakeauction.com
When will I be paid for my item/items that sold?
The consignor will be paid (40) days after the day of the sale, contingent on payment being received from the buyer. Items not paid for (30) days after the sale can either be picked up by the consignee or resold by the auction house.
Can I set a reserve?
Yes, if we agree on an estimate. A buy back fee may be charged.
When will the catalog/online preview be available for an auction?
Catalogs for each auction are available on our website approximately 1-3 weeks prior to the sale with pre-catalog advertising on featured items beginning as soon as they are photographed.
When is the in house preview?
Thursday through Saturday for regular Saturday Americana Auctions.
Will you come pick up my items?
If we are interested in your items we can come to you.
Do you do onsite auctions?
Yes, in appropriate situations we can sell right from your location.
What types of items are you currently seeking?
Americana, Estate Items, Antique & Classic Bicycles and more.
Click Here for Info >>
Do you sell single items or primarily estates?
We have had great success selling entire estates and single items. Quality counts over quantity.
Do you take everything in an estate?
We generally try to maintain a certain quality in our sales which would prohibit us from taking everything in some estates.
Do you take items on commission basis only or will you buy items or estates outright?
We offer both services, we will take items for commission or buy outright.
